Avantgarde Casino Terms & Conditions

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Avantgarde Casino. They apply to your access to the website, your account, and any gambling or related services made available through the website. Additional terms may apply to specific games, payment methods, promotional offers, competitions or features. Where additional terms apply, they will be made available before or during the relevant activity and should be read together with these terms.

You must read these terms and all information presented on the website before using the services. If you do not understand any part of them, you should obtain independent advice before continuing. If you do not agree with these terms, you must not create an account, deposit money, place bets or otherwise use the services.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking whether online gambling is lawful for you and for complying with all applicable Australian laws and regulations. Avantgarde Casino may restrict access where a person is not permitted to use the services.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security practices or business operations. The current version will be published on the website. Changes generally apply from the time they are posted, unless a different effective date is stated. You should review the terms regularly. If you continue to use the services after an update, that may be treated as acceptance of the revised terms.

Website availability

We aim to keep the website available and operating correctly, but access may occasionally be interrupted for maintenance, upgrades, security reasons, technical faults or circumstances outside our reasonable control. We do not promise that the website will always be available, uninterrupted, error-free or compatible with every device or connection. You should keep your own device, software and internet connection secure and up to date.

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2. Accounts, identity and security

You may need to register an account to access some or all services. Information supplied during registration must be accurate, complete and kept current. You must not register using another person’s identity, create an account for someone else, or knowingly provide misleading information. We may ask you to verify your identity, age, location, payment information or source of funds before allowing certain activity or processing a transaction.

You must be at least the legal gambling age applicable to you and must not use the services if you are underage. We may request evidence of age or identity at any time. If the required information is not provided, is incomplete, cannot be verified or raises reasonable concerns, access to the account may be limited, suspended or closed.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly notified us of unauthorised access. Do not share your password, allow another person to use your account or leave your account open on a shared device. You should choose a strong password and notify us as soon as possible if you believe your account has been compromised.

• Only one personal account may be used by you unless we expressly allow otherwise.
• Your account must be used for your own lawful participation and not to operate an account for another person.
• You must not sell, transfer, assign or otherwise give control of your account to another person.
• You must not use the website for fraud, money laundering, unlawful activity or conduct intended to interfere with fair operation of the services.
• You must not use automated tools, bots, scripts, malware or other methods designed to manipulate the website or games.
• You must not attempt to bypass technical, geographic, security or account restrictions.

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity is unlawful or fraudulent, a security risk exists, responsible gambling concerns arise, or an account is being used in a way that could harm the integrity of the services. Any action will be taken in accordance with applicable requirements and the circumstances of the case.

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3. Deposits, play, withdrawals and promotions

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment instructions, available methods, minimums, maximums and any applicable conditions will be shown on the website or during the transaction process. You are responsible for checking the details before confirming a payment.

Funds should only be deposited for the purpose of using the available gambling services. You must not use the account as a bank account, payment transfer service or way to move money on behalf of another person. We may delay, reject or review a transaction where additional verification is required or where the transaction appears unusual, unauthorised or inconsistent with these terms.

You should only wager amounts that you can afford to lose. Once a bet or game transaction has been confirmed, it generally cannot be cancelled. Game outcomes are determined by the applicable game rules and relevant technical systems. You are responsible for checking the stake, game, bet details and any applicable terms before confirming play.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures and any applicable game or promotional conditions. Funds may be returned through an appropriate payment method in your name. We may request further information before completing a withdrawal. Processing times can vary according to the payment method, verification requirements and circumstances of the request.

If a payment is reversed, rejected, charged back or made without authorisation, you remain responsible for the resulting amount and any reasonable costs arising from the issue. We may restrict the account while the matter is investigated. We may also correct clear errors, including technical or pricing errors, and may cancel or adjust affected transactions where permitted by applicable law.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to their own terms. These terms may include eligibility requirements, expiry dates, wagering or playthrough conditions, game restrictions, maximum values, deposit requirements and withdrawal rules. You should read the specific promotional terms before opting in or using an offer. Unless expressly stated otherwise, only one offer may apply to a particular activity.

We may withdraw, change or refuse a promotion where permitted, including where an offer has been used in error, eligibility requirements are not met, or activity appears abusive, fraudulent or inconsistent with the promotional terms. A promotion must not be treated as a guarantee of winnings.

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4. Responsible gambling, privacy and legal information

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or solve financial problems. Set a budget and time limit before you play, and never chase losses. Do not gamble when you are distressed, impaired by alcohol or drugs, or unable to make clear decisions. Take regular breaks and stop if gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing.

• Use any available deposit, loss, spending or session controls that suit your circumstances.
• Consider a temporary break or account closure if you feel your gambling is becoming difficult to manage.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Do not ask another person to gamble for you or use another person’s account.
• Seek independent support from an appropriate gambling counselling or support service if gambling is causing concern.

Requests for account closure, self-exclusion or other gambling controls should be made through the support options available on the website. A control may apply subject to the relevant process and any confirmation requirements. You must not attempt to open or use another account to avoid a restriction. We may take reasonable steps to prevent access where a self-exclusion or other protection measure applies.

Privacy and communications

Personal information is handled in accordance with the applicable privacy information published by Avantgarde Casino. This may include information needed to create and manage an account, verify identity and age, process payments, provide customer support, maintain security, meet legal obligations and improve the services. You should read the Privacy Policy for information about collection, use, disclosure, storage and your available privacy rights.

By using the website, you may receive service messages relating to your account, transactions, security, changes to the services or these terms. Marketing communications may be managed through the options made available with those communications or in your account settings, subject to messages that are necessary to operate the services.

Intellectual property and acceptable use

The website, its design, text, graphics, software, trademarks and other content belong to, or are used by, the relevant rights holder. You may use the website for personal, lawful purposes only. You must not copy, modify, distribute, publish, reverse engineer, commercially exploit or create derivative works from website content unless permitted by law or with written permission.

Limitation and governing principles

Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other mandatory requirements. Subject to those rights, use of the services is at your own risk. We are not responsible for loss caused by circumstances outside our reasonable control, your failure to follow these terms, your device or connection, or unauthorised access resulting from your failure to protect account details.

These terms are intended to be read consistently with applicable Australian laws and regulatory requirements. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not mean that the provision has been waived.

Questions and complaints

If you have a question, believe there is an error, or wish to make a complaint, use the support or contact process provided on the Avantgarde Casino website. Please include enough information for the matter to be identified, while avoiding the unnecessary transmission of sensitive information. We may review account records, transaction information and relevant technical data when investigating a complaint. You should retain copies of important messages, confirmations and transaction details.